A designer is not a lone hero with ready-made solutions. If you put a cart before a horse, the horse wouldn’t be able to pull the cart. That’s what I imagine whenever I see ready-made design ideas being asked for when pitching for new business. It’s a good metaphor for…

The stakes may be higher than you think Don’t you hate it when you watch a show and the good guys spend a whole lot of time fighting amongst each other instead of fighting the bad guys? I’m looking at you Umbrella Academy and various superhero team-up films. Yes, I…

What I learned as a UX Designer from an intensive month of it — Prior to the call, I got early this year to do a post-launch usability study for a HR and benefits mobile application, I had never done a usability test on something I did not design. Neither had I done one on that scale. The app had quite a few functions…

AI like those we see in movies is not practical! When we think of the word ‘AI’, chances are it conjures up pop culture depictions like Iron Man’s JARVIS, HAL 9000 from A Space Odyssey, or GLaDOS in our heads. What do these depictions have in common? The typical AI-gone-wrong…